Frequently asked questions
Paypal, Visa, Master, PayNow. Please do indicate your name and contact number in order for us to verify easily.
We are sorry that we are unable to accept Cash on Delivery. We will prepare your orders and make sure they arrived on time. We seek your kind understanding.
Yes, the self-pickup option is now available.
You may select it on the checkout page.Pickup Hours:
Monday to Friday, 9:30 AM – 5:30 PM
(Please avoid lunch time: 12:30 PM – 2:00 PM
Closed on Saturdays, Sundays, and public holidays.
For orders less than S$100 (including tax), $15 delivery charges will be added in your order. For orders more than S$100 (including tax), free doorstep delivery.
After successful placement the order with us, an e-receipt will be sent to your registered mailbox. Please kindly check your junk mail as well.
In the event you do not receive it, please contact our customer service with your order number.
Unfortunately you are unable to change the orders after successful payment. This is because we need adequate time to process your orders correctly. We seek your kind understanding.
You may get in touch with us via Whatsapp +65 8399 6829 or call +65 6385 6946. Our operating hours are from Monday to Friday 9.30am – 5.30pm, excluding public holidays.
Estimated 7 working days upon payment received.
You will earn 1 reward point for every $1 spent on eligible purchases. Please note that GST and shipping fees are excluded from the calculation.